Effective Date: December 28, 2025
Core Concepts Promotional or copromo.ca (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal and confidential information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your information.
Information We Collect
When you use our contact form or engage with our services, we may collect personal information such as your name, email address, phone number, and company information. We may also collect files and materials, including branding assets, marketing materials, or other documents you submit. Optional information you provide in messages or uploaded materials may also be collected. Files you submit may contain confidential business information, and we handle all submissions with care and confidentiality.
How We Use Your Information
We use the information you provide to respond to your inquiries and requests, provide the products or services you request, evaluate your project and provide accurate quotes, and maintain records of communications for administrative and legal purposes. We do not sell, rent, or trade your personal information to third parties.
How We Protect Your Information
We implement appropriate technical and organizational measures to protect the information you provide, including files and sensitive business materials. Access to submitted information is limited to our staff and trusted partners who require it to deliver our services.
Sharing Information
We may share your information in limited cases, including with service providers only to the extent necessary to provide the services you request, or if required by law to comply with legal obligations or protect our rights.
Retention
We retain your information only as long as necessary to provide our services, comply with legal obligations, or resolve disputes.
Your Rights
You have the right to request access to your personal information, request correction or deletion of your personal information, and withdraw consent for processing at any time (where applicable). To exercise these rights, please contact us at hello@cocopromo.ca.
Cookies and Tracking
Our website may use cookies and similar technologies for functionality, analytics, and to improve your experience. You can manage cookie preferences through your browser settings.
Updates to This Policy
We may update this Privacy Policy from time to time. The “Effective Date” at the top reflects the latest version. We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact Nicole Richard at nicole@cocopromo.ca.
